Why is my account suspended?

  • wscsp
    Asked on September 18, 2017 at 5:03 AM

    Can our account be unsuspended?  Not sure why it is suspended though

    Darren

  • Sabbir
    Replied on September 18, 2017 at 5:26 AM

    Your account has been suspended due to requesting banking information and this is against our Terms of Use.

    https://www.jotform.com/help/8-Terms-of-Use

    Please check the phishing section and get back to us for any further assistance.

     

  • Darren Fowler
    Replied on September 18, 2017 at 7:58 AM

    OK, if you re-instate my account I will remove it from our forms.

    Darren

  • Ashwin JotForm Support
    Replied on September 18, 2017 at 10:14 AM

    I have deleted the bank account related form fields and activated your account. Do try to sign in to your JotForm account and get back to us if you have any trouble.