Can't access forms

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    dfrey
    Asked on September 18, 2017 at 11:40 AM

    Hello!

    I am having a difficult time opening up all the forms for my company. I have included a screenshot of when I open jotform under Internet Explorer and how it doesn't allow me to access all the forms. I have also included the url link to when I open jotform under Google Chrome. As you can see, under Chrome it lists all of the forms that are accessible to this account. However, under Chrome I can't actually edit or open the forms.

    Please help!
    Thank you!


    Jourdan Dorsey

    Developmental Pathways

  • Profile Image
    aubreybourke
    Answered on September 18, 2017 at 12:05 PM

    Seems to be working here for me:

    I also fixed your folders. So if you are still encountering the same problem,

    you can try:

    1. Empty your cache & clear your cookies.

    2. Log out and log in again.

    3. Reset your browser settings

     

    And please get back to us if the problem persists.