Can't access forms

  • dfrey
    Asked on September 18, 2017 at 11:40 AM

    Hello!

    I am having a difficult time opening up all the forms for my company. I have included a screenshot of when I open jotform under Internet Explorer and how it doesn't allow me to access all the forms. I have also included the url link to when I open jotform under Google Chrome. As you can see, under Chrome it lists all of the forms that are accessible to this account. However, under Chrome I can't actually edit or open the forms.

    Please help!
    Thank you!


    Jourdan Dorsey

    Developmental Pathways

    Jotform Thread 1250446 Screenshot
  • aubreybourke
    Replied on September 18, 2017 at 12:05 PM

    Seems to be working here for me:

    Cant access forms  Image 1 Screenshot 20

    I also fixed your folders. So if you are still encountering the same problem,

    you can try:

    1. Empty your cache & clear your cookies.

    2. Log out and log in again.

    3. Reset your browser settings

     

    And please get back to us if the problem persists.