Dynamic Dropdowns Widget shows validation error in edit submission even if it has selected value.

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    acase
    Asked on September 18, 2017 at 01:24 PM

    When the forms was completed the user was able to submit without the required field completed.  On edit you can complete the field but then it will not let you submit.

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    ashwin_d
    Answered on September 18, 2017 at 01:58 PM

    I did check your form and found that you have added condition to require the form field "Ticket Type". Do you mean to say that when you edit submission, you see the required validation error message even if the field is selected?

    I did clone your form and tested it but I am unable to replicate the issue you are having. I was able to edit submission and submit it without any trouble. It did not show any validation error message. Please check the screenshot below:

     

    Can you please explain the issue a bit more in detail so that we can replicate it at our end? Do you make any other changes while editing the submission?

    We will wait for your response.

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    acase
    Answered on September 18, 2017 at 02:01 PM

    Will you look at the submission with W41600?  That is the one that they were able to submit without the field complete and I can not edit and submit it.

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    ashwin_d
    Answered on September 18, 2017 at 02:17 PM

    I did check the submission with "WO_PO_ NO" as W41600 and I am able to replicate the issue you are having. The cause of this issue is that when the form was submitted, it only had "Billable >> *****Please SELECT****" value. When you edit the submission, the dynamic dropdown widget is looking for value in second & third dropdown field.

    Did you edit the dynamic dropdown widget and added options after this submission was submitted? 

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    acase
    Answered on September 18, 2017 at 02:21 PM

    I tried to add the missing options and it would not let me submit.  I received the error that I attached as a screenshot.

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    ashwin_d
    Answered on September 18, 2017 at 02:38 PM

    Since I cannot replicate this in my form, I will need your permission to edit your submission. Please let us know what should be the value in second and third dropdown of the dynamic dropdown and we will try to submit your form.

    We will wait for your response.

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    acase
    Answered on September 18, 2017 at 03:10 PM

    Yes you can edit the form, it should be Billable, Well Service, Rig 20, Well Service

     

    Thanks!

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    Marvih
    Answered on September 18, 2017 at 03:47 PM

    When you edit, please also answer the required field below

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    acase
    Answered on September 18, 2017 at 03:54 PM

    Yes those should be No, No, 0, No, No, No and it will still not let you submit. Feel free to try it.

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    david
    Answered on September 18, 2017 at 04:14 PM

    I tried completing an edit of the submission you referenced with the data provided and was unable to submit the form:

    There are console errors when attempting to submit the edit:

    I will forward this to our developers to have a look.  We will let you know as soon as we have any updates.

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    acase
    Answered on September 18, 2017 at 04:24 PM

    Thank you!