Signature field not showing in submission page edit mode

  • MeadFarmJF
    Asked on September 18, 2017 at 3:20 PM
    a separate issue: I am finding in edit submission mode as ADMIN that the date signature agreed field is not displaying.  the date signature agreed field is filled out in user edit mode when users are provided a link to edit their submission and they resubmit the form.  when admin goes in to edit the submission and sign the completed document, the signature agreed field does not display even though it's been filled out.
  • Kiran Support Team Lead
    Replied on September 18, 2017 at 3:50 PM

    I have cloned your JotForm to my account and tested with a sample submission. When I tried to edit the submission, it seems to be displaying all the signature fields without any issue in Edit mode. Since there are several signature fields on the form could you confirm which signature field is causing the issue on your JotForm. Also, if you can provide us with a test submissions on your JotForm so that we can try to edit the submission to see if we can replicate the issue at our end.

    We will wait for your response. Thank you! 

  • MeadFarmJF
    Replied on September 18, 2017 at 4:43 PM
    the Date Agreed Signature field does not display in ADMIN edit mode though it does in the generated pdf after submit. the below submission can be tested for Mead Farm Waiver Packet form.
    see https://www.jotform.com/submissions/72523778242157
    ...
  • Mike_G JotForm Support
    Replied on September 18, 2017 at 5:23 PM

    If I'm understanding your concerns correctly, you are trying to edit the submission via the submission page of the form, is that correct? — How-to-Edit-Submissions-Made-on-Your-Forms

    I have inspected your form and I see that the "Date Agree Signature" is hidden by default and will only show if the condition below that is in your form is met.

    Signature field not showing in submission page edit mode Image 1 Screenshot 20

    The "Date Agreed Signature" will not show if you are trying to edit the submission via the submission page which has this URL — https://www.jotform.com/submissions/72523778242157

    If you have other questions or concerns, please feel free to contact us again anytime.