Can we add a Facebook conversion pixel to the thank you page?

  • laviadellosplendore
    Asked on September 18, 2017 at 5:02 PM

    Dears, we're very happy to had upgraded our account. we like very much your service. 

    I'd like to know if there is the possibility to put a conversion pixel code from a Facebook ads to the button SUBMIT of your forms. 

    it is possible? how?

  • David JotForm Support
    Replied on September 18, 2017 at 5:18 PM

    I checked the FB help page on how to use the "Retargeting Pixel" https://www.facebook.com/business/a/online-sales/custom-audiences-website 

    As per there requirement the code should be pasted with in the <head> ... </head>" tags.  This is what their guide says:

    Place the pixel code provided by Facebook across your web pages. To do this, copy 100% of the pixel code from the Create Web Remarketing Pixel box, and paste it between the <head> and </head> tags on all pages of your website. Or, send the pixel code to your website developer.

    I believe you can achieve your requirement by creating your own custom page and add the "Retargeting Pixel" code within the <head> tag of your page. You can then use this page in our custom thank you URL. The following guide should help you:

    http://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page 

    Unfortunately it is not possible to add Pixel Code on the original JotForm Form in the Header Tab. You would need to add the script to your website to make it work.