- vmathenyAsked on August 30, 2012 at 06:14 PM
I need multiple recipients but the test only goes to the first person. I assume that this shows that the actual form would only go to one person. The multiple has worked in the past until recently at which point, I re-entered the information with commas as required, but the test is only reaching me. Do I need to actually fill out the form for it to go to all recipients?
This is a re-post of a comment on Send Notifications to Multiple Recipients
- fxrAnswered on August 30, 2012 at 06:38 PM
What form is it that you are having this problem with?
- vmathenyAnswered on August 30, 2012 at 06:53 PM
The Adoption/Foster Application.
The problem seems to be the yahoo email recipient.
I tried setting up a seperate (2nd) notification to the yahoo email recipient in hopes that one will go through to her as I found that as a suggestion in the forum. I also added a 3rd email on the 1st notification after the yahoo email account and the first and 3rd recipient seem to work fine. But in testing I was wondering if the test email should only show the first recipient. After adding the 3rd email I see that the confirmation box does only list the first recipient. I have sent a true test (from the website) to see if the first notification will send to 1 and 3 and the second notification will send to the yahoo email account. I have not heard from her if it worked or not.
- fxrAnswered on August 30, 2012 at 07:00 PM
I have a feeling its probably yahoo blocking or dumping the emails into a spam folder.
I have checked our email logs and do see the mails to that address as being sent:
Perhaps you could try changing the sender email of your notifications to firstname.lastname@example.org to see if you have any better success?
- JotForm Supportashwin_dAnswered on May 24, 2017 at 04:34 AM
This is a very old thread. I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/1153113