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stuerastridAsked on September 19, 2017 at 5:03 AM
Dear all,
we are facing some problems!
We made 4 forms in order to receive some subscriptions for an event. I did a test yesterday and received everything without any problems.
Unfortunately those forms don't work at this moment. There might be a problem with the E-mail address, which is not valuable.Thanks for your fast reply!
http://http://www.emsysgroup.com/50jaar
http://http://www.emsysgroup.com/50jahre
http://http://www.emsysgroup.com/50ans
http://http://www.emsysgroup.com/50years
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FindersReplied on September 19, 2017 at 5:04 AM
Same issue!
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DesignianReplied on September 19, 2017 at 5:07 AM
Yep it's happened to me all of a sudden too. The email field won't accept any emails.
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FindersReplied on September 19, 2017 at 5:09 AM
must be an issue with their backend validation code. Still no answer from them about it!
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Mike_G JotForm SupportReplied on September 19, 2017 at 5:11 AM
@stuerastrid, @inders, @Designian
We would like to apologize for any inconvenience this has caused you. We had an issue earlier which was reported to our developers immediately and they were able to fix the issue already.
Please check your form(s) and let us know if the issue still persists on your end. Thank you.
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FindersReplied on September 19, 2017 at 5:13 AM
spot on Mike, mine is working again. A email about this beforehand would have been appreciated as we have events going on and informing people to fill the form.
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DesignianReplied on September 19, 2017 at 5:23 AM
Working again thanks.
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Elton Support Team LeadReplied on September 19, 2017 at 5:28 AM
@Finders
Sorry about that. It was a sudden issue which has occurred a few minutes ago so we have informed our developers immediately. Rest assured we will always send an email when issues require a period of time to be resolved.
Thanks for your understanding.