URGENT - I get an ERROR message

  • Profile Image
    CaroD8
    Asked on September 19, 2017 at 05:12 AM

    Dear,


    Upon entering data in the jotform questionnaire and validating this data, we get the error message "Incomplete Value - Email field can only contain a valid email address:" 

    However, we do not have to fill in an email address in the questionnaire.


    We have 4 promo actions running where we do data collecting at this very moment and they all have the same issue.

    This question is very urgent because the succes of our promo actions depends on it.

    If you could look into this with urgency that would be greatly appreciated.

    Many thanks,

    Sara


  • Profile Image
    Sabbir
    Answered on September 19, 2017 at 05:17 AM

    Our apologies for the inconveniences caused.

    This problem is now fixed. Your forms should be working now.