Submissions are not showing for some users. Is this to do with selecting US or European data ?

  • CRCforms
    Asked on September 19, 2017 at 9:06 AM
    the list of submissions is not showing for some users. Is this to do with selecting US or European data ?
  • David JotForm Support Manager
    Replied on September 19, 2017 at 11:12 AM

    What are the sub-users who can not see the submissions data of the forms you have shared with them?

    If you are storing data in Europe datacenters, please ask them to enable that option in their accounts too:

    Submissions are not showing for some users Screenshot 20

    Let us know if you need more help.