What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    There is a new submission but why when I click in it says that there are no submissions???

    Asked by betrix on August 30, 2012 at 11:04 PM
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    JotForm Support

    Answered by jonathan on August 30, 2012 at 11:15 PM


    Your Order Form, have 3 submissions on it. Are you missing a 4th submissions in My Forms / Submissions?

    If the form have notification email, where you able to recieve the notification email for the supposedly 4th submission? We can only ask you back for details though since we need further details.

    Please update us.