Submission cannot be edited

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    davidleach
    Asked on September 19, 2017 at 09:41 AM

    When I try to submit an edit, it forces me to go to paypal and then I can't finish submitting the edit. The person who submitted the form has already paid. What do i do?



    This is a re-post of a comment on How to Edit Submissions Made on Your Forms

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    BJoanna
    Answered on September 19, 2017 at 11:14 AM

    Sorry for the inconvenience this may caused you. We are aware of this issue and our developers are working on it. 

    We will update you via this thread once this issue is resolved. 

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    BJoanna
    Answered on September 19, 2017 at 11:45 AM

    Our developers fixed this issue. You should now be able to edit your submission without being redirected to the Paypal. 

    Please test it again and let us know if the issue is resolved on your end as well.

  • Profile Image
    davidleach
    Answered on September 19, 2017 at 12:43 PM
    This is AWESOME customer service. Thank you so much!
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