How can I make corrections to existing submissions?

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    Asked on September 19, 2017 at 11:16 AM

    I am working on gathering submissions for a big publication we do. I have always been able to go in and edit submissions to correct typos in Jotform so that when we pull all of the info, the corrections are minimal. I have been able to do this for the last few years. For the last few days I have been working my way through 700+ submissions and all of the sudden this morning, instead of being able to correct existing submissions, it is re-submitting the existing submission with my corrections, which is resulting in duplicate submissions, and re-directing me to the submission form. How do I get this to start functioning correctly? I am working under an impending deadline and this is just adding an unnecessary amount of work to this project.

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    Answered on September 19, 2017 at 11:23 AM

    Sorry for the difficulties you were having.

    You can check editing your submissions now.

    It should be working fine now.