Preview Before Submit widget isn't working properly...

  • Profile Image
    Asked on September 19, 2017 at 11:42 AM


    My user completes my R. A. Prince On-Line Order Form and clicks the "REVIEW YOUR SELECTIONS" button that is generated by the Preview Before Submit widget, it will not allow my user to see the selections that the user has made.  Instead, it shows an hour glass and eventually times out.  In the few instances where it HAS allowed the user to actually review the selections, the "SUBMIT" button will not work.

    Please help A.S.A.P.

    Thank you.


  • Profile Image
    Answered on September 19, 2017 at 12:01 PM

    I did a test submission on your form but I was not able to replicate the issue you are reporting. I was able to preview my selections properly and was also able to submit the form properly.

    Have you embedded your form to your website? If so, can you provide us the exact URL where you have embedded your form so we can further investigate the issue? If not, can you provide us more details regarding your concern? May we know the browser and/or device used when you encounter the issue?