error message: email invalid

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    aricurn
    Asked on September 19, 2017 at 12:18 PM

    I have set up a form for a client and I received this query from her today and not sure how to proceed -


    "We have had notification from a client saying that she was unable to send a repeat prescription order through our website?


    She said that it kept saying error and also email invalid?


    The client's name is Thomson with Chloe."


    Many thanks for your help with this


    Kind regards

    Arielle

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    aubreybourke
    Answered on September 19, 2017 at 12:29 PM

    This message appears when there was a spelling mistake in the email field:

    Here the email should be support@jotform.com for example.

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    aricurn
    Answered on September 19, 2017 at 04:18 PM

    Wonderful. Thank you for such a helpful and quick reply!

    Kind regards

    Arielle