What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Username & password

    Asked by The Art Department on August 31, 2012 at 08:48 AM

    Hi There,

    Sorry to trouble you but I do have a major problem.

    We are using one of your fantastic forms as a questionnaire, and need to make an urgent changes but I have stupidly forgotten both my username AND password. Can you help????

    Form number - 73020225947


    Many thanks.


    Page URL:

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    Answered by gori-mathew on August 31, 2012 at 09:11 AM

    Hi Steve;

    No worries. You can reset your password using the guidelines below.

    Use a Forgot Password button at the bottom of www.jotform.com

    Click it and follow the instruction. Your username associated with this form ID is flythedog and email is: st*v*@*ly***d*g.co.uk (i will not give it fully due to security reasons).

    Let us know if you run into any problems.

  • Profile Image

    Answered by steveconnolly on August 31, 2012 at 09:24 AM

    Brilliant, Thanks a lot, job done :-)