Email is not showing the question.

  • dawnbusters
    Asked on September 19, 2017 at 5:41 PM

    I have a form with rated questions. In the auto response emails the answer is there but the question is not. It is in the attached pdf file.

  • Kevin Support Team Lead
    Replied on September 19, 2017 at 6:42 PM

    I have been checking your form and noticed the labels are indeed missing in the email notifications: 

    Email is not showing the question Screenshot 30

    I would recommend you to manually add the labels on your email template. You could also turn on the "Update Email" option on your form so the changes made on the builder. 

    The option can be found under the advanced tab: 

    Email is not showing the question Screenshot 41

    I hope this helps.