Submission files being duplicated every time I edit it

  • tfdloida
    Asked on September 20, 2017 at 12:39 AM

    This is to report that the submission files duplicates everytime I make an edit. This is the first time that it happened and it never happened before. I am hoping if you can identify the cause of the duplications.

    Thank you and God bless

    Jotform Thread 1252413 Screenshot
  • John_Benson
    Replied on September 20, 2017 at 2:10 AM

    We had an issue regarding on duplicate submissions when being edited but our developers already fixed the issue. Editing submissions will now update the current submission instead of creating a new one.

    Let us know if this is still not the case and we will be happy to check it further.