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  • Profile Image

    Upload space - limit

    Asked by kamilwolski on January 27, 2011 at 04:46 AM

    Hello.

    I'm using a "free plan" of JotForm. What we can read here: http://www.jotform.com/pricing/ , I have 10MB space for forms and uploaded files.

    I receved an e-mail from JotForm with information about reaching a upload space limit on my account. In that e-mail I can find information about planned DISEBLE MY FORMS in two days. 

    How is that mean? It's mean, that administrator will diseble my all forms in two days, or I have two days to delete forms, witch size is bigger than my account? If I prepare space on my account, by printing forms and delete them, administrator will delete my forms or I still have them?

    Sorry for my english. I know it's poor, but if anybody can understand me, please answer.

    Best Regards.

  • Profile Image
    JotForm Founder

    Answered by aytekin on January 27, 2011 at 07:56 AM

    You are fine. Your account currently only has 412KBs. 

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    Answered by kamilwolski on January 27, 2011 at 07:58 AM

    I know. Now, I try to have clean acount, but I receved e-mail yesterday, that admin will disable my forms. And now, I don't know - he will or not.

  • Profile Image
    JotForm Founder

    Answered by aytekin on January 27, 2011 at 08:25 AM

    I checked your kamilwolski account. It is not scheduled to be disabled. Unless you have a different account, you are fine. 

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    Answered by kamilwolski on January 27, 2011 at 08:30 AM

    Thanks. Maybe I just don't understand something, but I worried about that. 

    This is mail which I receved:

    Dear kamilwolski,

    You have currently reached the limits of your account. Your forms will be disabled Thursday at 12pm EST. Free accounts are limited to 10.00 MB of upload space.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
    http://www.jotform.com/upgrade?username=kamilwolski

    Thanks for using JotForm,

    JotForm Team
    http://www.jotform.com/

     

    But If you told that everything is fine, I'm ok.

  • Profile Image
    JotForm Founder

    Answered by aytekin on January 27, 2011 at 08:33 AM

    Since you are now under 10MBs, your account will not be disabled. 

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    Answered by kamilwolski on January 27, 2011 at 09:29 AM

    So, I understand, that I have olways c.a. 2 days to make clean and I have to keep trying to be under 10MB. Everything is clear now, thanks.