Submission storage! Upgrade Now.?

  • riquee
    Asked on September 20, 2017 at 4:10 AM

    I am seeing a message You're out of submission storage! Upgrade Now.

    Please explain as my current plan is 500?

    Regards

    Neil

  • philis
    Replied on September 20, 2017 at 4:48 AM

    Submission storage refers to the total number of submissions you can store across all the forms in your account. The total storage limit for submissions is 500 for the free plan; as the new submissions come, the most recent 500 are kept while the rest deleted. 

    I checked your account and it seems that your stored submissions outnumbered the total limit for the free plan: 

    Submission storage! Upgrade Now Screenshot 20

    You can either upgrade to a paid plan or download your submissions following the instructions here.