My account was suspended. These are forms for my bouncehouse and trucking company.

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    Asked on September 20, 2017 at 08:48 AM

    My account was suspended.  These are forms for my bouncehouse and trucking company.

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    Answered on September 20, 2017 at 10:30 AM

    Your account has been suspended because of the form whose unique form ID is 71318206086150. It contains some phishing fields. 

    "Last 4 of SSN" field is against to our Terms of Use

    "Phishing. You agree that Company may terminate your Jotform Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."

    If you agree to our Terms of Use and allow us to delete this field, we are able to activate your account again. 

    Thank you for helping us to protect some private data of our users. 

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    Answered on September 20, 2017 at 09:43 PM
    We can take that off. Not needed. But we will need to add
    Date of birth and drivers license number. We are a trucking
    Company and will need to check driving records.
    Are those 2 fields allowed?
    Sent from my iPhone
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    Answered on September 20, 2017 at 10:58 PM

    I have removed the guilty field and re-activated your account. You can now use your forms and manage your submissions properly. 

    Yes, you can add those field but please add an E-signature widget to your form too. For more information about E-signature, please visit this link:

    Thank you.