Infusionsoft API goal call not working

  • goodwillfinancial
    Asked on September 20, 2017 at 5:28 PM

    Infusionsoft API goal is set up as follows:

    Integration: ii237

    Call Name: JotFormPersonalAutoForm

    Jet Form Integration JotFormPersonalAutoForm

     

    when I submit JotForm nothing happens in infusionsoft

     

    please help

     

    Vytas

    Jotform Thread 1253237 Screenshot
  • Mike
    Replied on September 20, 2017 at 6:21 PM

    Do you receive the contact in your Infusionsoft after the submission?

    I have tried the API call option and it looks like it was triggered by the integration.

    Infusionsoft API goal call not working Image 1 Screenshot 20

  • goodwillfinancial
    Replied on September 20, 2017 at 6:43 PM
    I did not
    Opportunity record should have been created and I still see 0 in reporting for this campaign.
    Is API goal set up correctly?
    Thanks
    Vytas
    ...
  • Kevin Support Team Lead
    Replied on September 20, 2017 at 9:17 PM

    I would recommend you to first make sure that your form sends the data to InfusionSoft, please try re-integrating your form, this should clear up any issue with the current one. 

    Once you've re-integrated, please just map a few fields and test the integration, once you've noticed the records are generated in InfusionSoft, try setting up the goal. If the issue persists, please let us know.