Infusionsoft API goal call not working

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    Asked on September 20, 2017 at 05:28 PM

    Infusionsoft API goal is set up as follows:

    Integration: ii237

    Call Name: JotFormPersonalAutoForm

    Jet Form Integration JotFormPersonalAutoForm


    when I submit JotForm nothing happens in infusionsoft


    please help



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    Answered on September 20, 2017 at 06:21 PM

    Do you receive the contact in your Infusionsoft after the submission?

    I have tried the API call option and it looks like it was triggered by the integration.

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    Answered on September 20, 2017 at 06:43 PM
    I did not
    Opportunity record should have been created and I still see 0 in reporting for this campaign.
    Is API goal set up correctly?
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    Answered on September 20, 2017 at 09:17 PM

    I would recommend you to first make sure that your form sends the data to InfusionSoft, please try re-integrating your form, this should clear up any issue with the current one. 

    Once you've re-integrated, please just map a few fields and test the integration, once you've noticed the records are generated in InfusionSoft, try setting up the goal. If the issue persists, please let us know.