How to send auto-responder email with my own domain name?

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    na 
    Asked on September 21, 2017 at 04:57 AM

    Hi. I was just testing powr.io for ning forms and it was great, but the confirm email can't be changed from their domain.

    iS IT POSSIBLE TO HAVE FORM CONFIRMS COME FROM MY DOMAIN AND DO YOU ALL OFFER MULTI-STEP FORMS?


    Thanks. sorry for caps.

  • Profile Image
    ashwin_d
    Answered on September 21, 2017 at 05:07 AM

    I am not sure if I have understood your question correctly. Do you mean to say that you want to send auto-responder email alert from your own email domain?

    Yes it is possible to achieve your requirement. You can use your own email address with SMTP settings to send submission emails. You may like to take a look at the following guide on how to use your own SMTP setting:  https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form 

    Hope this helps.

    Do get back to us if you meant to ask something else.

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    discdemo
    Answered on September 21, 2017 at 05:43 AM
    Awesome.
    1. Is the form confirmation email the email notification option, or the autoresponder?
    2.
    The jotform branding goes away with a paid account?

    3.
    Sending a PDF attachment with the confirmation email is possible and ... that PDF can include the submitted fields, along with customized content above or below the submission entries?

    Thanks!
    jz
    ________________________________
    ...
  • Profile Image
    ashwin_d
    Answered on September 21, 2017 at 07:22 AM

    Please note that we have two different type of email alerts:

    #1. Notification email: This is used to send submission email to you or any desired email address which you can configure in email alert. The following guide should help you:  https://www.jotform.com/help/25-Setting-up-Email-Notifications

    #2. Autoresponder email: This email alert is used to send submission email to the user who submitted form. You can configure the email field of your form as "Recipient Email" of your form's autoresponder email alert. The following guide should help you:  https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

    I have moved your other questions to new threads so that we can address it separately. You will be answered in the following threads:

    https://www.jotform.com/answers/1253643

    https://www.jotform.com/answers/1253645