- PE_SECAsked on August 31, 2012 at 09:57 PM
I have set up a new form: http://www.jotform.com/?formID=22437415839863.
Not all 'answers' are showing on the submission email I receive. Eg: Anything else you'd like to know about?/Please contact me/City. How do I correct my form so all information that is entered is shown on the submission email? Thanks.
This is a re-post of a comment on Setting up Email Notifications
- JotForm SupportidarktechAnswered on August 31, 2012 at 10:01 PM
This happens when notification is edited and failed to update it self. To fix this, you have to recreate your form notifications. Just delete the existing notifications and create a new one.
To delete notifications, follow this guide: How to Delete Notifications/Autoresponder
To recreate, check this: Receiving Emails on Form Submissions
Hope this helps. Thanks!
- memaxtAnswered on December 18, 2013 at 05:25 AM
I did this and it did not resolve my issue...please help
- jedcadornaAnswered on December 18, 2013 at 07:08 AM
Thank you for posting your concern. I suggest that you create a new thread about your issue so we can better track the progress of each ticket created by each user. I can also see that you have a few forms in your account may we know which form you are having problem with?
We thank you for your cooperation.