Is it possible to send submission PDF as attachment in confirmation email?

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    discdemo
    Asked on September 21, 2017 at 07:15 AM
    Sending a PDF attachment with the confirmation email is possible and ... that PDF can include the submitted fields, along with customized content above or below the submission entries?
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    ashwin_d
    Answered on September 21, 2017 at 07:29 AM

    Yes it is possible to achieve your requirement by enabling "PDF Attachment" in the advanced settings of your autoresponder email alert. Please check the screenshot below on how to enable "PDF Attachment":

    Hope this helps.

    Do get back to us if you have any questions.

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    discdemo
    Answered on September 21, 2017 at 07:43 AM
    Thank you. I edited my smtp to match port, etc. It's not working in jotforms for email confirmation replies and notifications, though.
    I tested by itself and i can get emails from that domain address and specific email.
    Wondering why, still testing. Great help on other questions.
    Thanks.
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    Jeff Zahorsky
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    discdemo
    Answered on September 21, 2017 at 08:43 AM
    By the way, it says under Email that I'm missing a field.
    But, everytime i edit it to be "Email" for recipient, it ends up not saving it.
    Thanks.
    jz
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    ashwin_d
    Answered on September 21, 2017 at 11:04 AM

    I edited your form's autoresponder email alert and I was able to save your form's email field as the "Recipient Email" successfully. Please check the screenshot below:


    I would suggest you to please test check your form again and see if it still shows "Missing Field" error message.

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    discdemo
    Answered on September 21, 2017 at 05:43 PM
    Your change saved. Nit sure why mine didn't. Tested again. 10-15 minutes, no emails from form submit.
    I use ssl in dmtp setup. It all matches my settings. I'll look more but ... it suggests i use ssl. Is there a danger in making non secure? Maybe ssl is the issue.
    Thx
    Get Outlook for Android
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    jonathan
    Answered on September 21, 2017 at 09:00 PM

    I test submitted your form and I was able to received the confirmation email just fine on my email.


    the email:


    it also have the attachment in the email.


    So far we could not reproduce the issue. Please check also on your email spam or junk folder. Perhaps the emails were being filtered as spam emails by your email service.

    Let us know if issue persist.

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    discdemo
    Answered on September 21, 2017 at 09:43 PM
    Yeah, still testing per previous messages. Nothing in spam or inbox in outlook. Still testing, thx
    Get Outlook for Android
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  • Profile Image
    discdemo
    Answered on September 21, 2017 at 09:43 PM
    Hey! It just came through ... finally. My recent test. Took about 5 mins. I'll take it.
    Ready to upgrade now. Thx!
    jz
    --
    Sent from myMail for Android
    Thursday, 21 September 2017, 06:00PM -07:00 from JotForm noreply@jotform.com:
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by jonathan
    I test submitted your form and I was able to received the confirmation email just fine on my email.
    [https://img.imgsmail.ru/mail/ru/images/dumb.gif]
    the email:
    [https://img.imgsmail.ru/mail/ru/images/dumb.gif]
    it also have the attachment in the email.
    [https://img.imgsmail.ru/mail/ru/images/dumb.gif]
    So far we could not reproduce the issue. Please check also on your email spam or junk folder. Perhaps the emails were being filtered as spam emails by your email service.
    Let us know if issue persist.
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    jonathan
    Answered on September 21, 2017 at 10:52 PM

    Thank you for taking the time updating us on the status and letting us know all is good now.

    Feel free to contact us again anytime should you require further assistance.


    Regards