Jotform not integrating with Mailchimp

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    Asked on September 21, 2017 at 09:32 AM


    I have an integration set up on one of my forms which apparently is successful.  I've created an API key, chosen a list and matched the fields.  However the data is never appearing in the specified Mailchimp list.

    As per advice on a number of other answers to the same problem, I removed the integration and added a new integration using a new API but the emails are still not appearing in the Mailchimp list.

    Look forward to your help

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    Answered on September 21, 2017 at 11:20 AM

    Are you referring to this form: I checked the MailChimp integration setup on the form and it seems to be set up properly. I just noticed that the Select Groups option is not set up.

    Please try to check either one of the options and see if the contacts will now be added to your MailChimp list.