Jotform not integrating with Mailchimp

  • okanel
    Asked on September 21, 2017 at 9:32 AM

    Hi,

    I have an integration set up on one of my forms which apparently is successful.  I've created an API key, chosen a list and matched the fields.  However the data is never appearing in the specified Mailchimp list.

    As per advice on a number of other answers to the same problem, I removed the integration and added a new integration using a new API but the emails are still not appearing in the Mailchimp list.

    Look forward to your help


  • Chriistian Jotform Support
    Replied on September 21, 2017 at 11:20 AM

    Are you referring to this form: http://www.jotformeu.com/form/61454236867362? I checked the MailChimp integration setup on the form and it seems to be set up properly. I just noticed that the Select Groups option is not set up.

    Jotform not integrating with Mailchimp Image 1 Screenshot 20

    Please try to check either one of the options and see if the contacts will now be added to your MailChimp list.