How to fix fields not showing up on notification email

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    Asked on September 21, 2017 at 10:33 AM

    I recently tested one of the forms I created by filling it out and when I received the email notification(s), some of the fields were not included in the email (even though I put content in each one) I would receive if someone else had filled out the form. But the email that the person gets who actually filled out the form, all the fields are there with content. How can I fix this?

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    Answered on September 21, 2017 at 11:56 AM

    Usually when we encounter this problem we suggest to delete the email notification/autoresponder and add it again. That should solve your problem. Please try that and get back to us if necessary.