How to use my own email address as the "Reply-to Email" in notification email alert?

  • midtowncolumbia
    Asked on September 21, 2017 at 10:38 AM

    Trying to make it so that a form sends emails to specific people, but do not want the person that submitted the form to be on the 'Reply All' on the email from the form.

    Jotform Thread 1253765 Screenshot
  • Ashwin JotForm Support
    Replied on September 21, 2017 at 12:09 PM

    Please note that by default email field of the form is set as the "Reply-to email" of notification email alert. If you do not want the reply to email to be the email field of user then here are the steps you need to follow:

    #1. Add a hidden textbox / short text entry field in your form. 

    #2. Input the email address which you want to use in reply to as the "Default Value" of the textbox

    #3. Edit your form's notification email alert and select the hidden field as the "Reply-to email". Please check the screenshot below on how to achieve this:

    How to use my own email address as the Reply to Email in notification email alert? Image 1 Screenshot 20


    Hope this helps.

    Do get back to us if you have any questions.