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midtowncolumbiaAsked on September 21, 2017 at 10:38 AM
Trying to make it so that a form sends emails to specific people, but do not want the person that submitted the form to be on the 'Reply All' on the email from the form.
Page URL: https://form.jotform.com/62374638289166 -
Ashwin JotForm SupportReplied on September 21, 2017 at 12:09 PM
Please note that by default email field of the form is set as the "Reply-to email" of notification email alert. If you do not want the reply to email to be the email field of user then here are the steps you need to follow:
#1. Add a hidden textbox / short text entry field in your form.
#2. Input the email address which you want to use in reply to as the "Default Value" of the textbox
#3. Edit your form's notification email alert and select the hidden field as the "Reply-to email". Please check the screenshot below on how to achieve this:
Hope this helps.
Do get back to us if you have any questions.