emails dont work

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    Asked on September 01, 2012 at 05:54 AM

    Please help,


    forms we are doing fine, but when someone fills in the form it arrives AUTOMATIC email messages, and to me at my e-mail is not received notice that someone has filled in the form


    my forms:



  • Profile Image
    Answered on September 01, 2012 at 06:17 AM

    Hi and thanks for contacting us. Your email address was in our bounce list. I've already removed. See the log below for further assistance on what have caused this. is IN the bounce list

    Reason(s) : 5.4.7 - Delivery expired (message too old) 'DNS Soft Error looking up arena= (MX) while asking recursive_nameserver1.parent. Error was: una= ble to reach nameserver on any valid IP'
    I've just tested your form and I received email autoresponder. Please test your form and let us know if you receive email notification. Hope this helps. Alessandro