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    emails dont work

    Asked by Boka95 on September 01, 2012 at 05:54 AM

    Please help,


    forms we are doing fine, but when someone fills in the form it arrives AUTOMATIC email messages, and to me at my e-mail is not received notice that someone has filled in the form


    my forms:





    Page URL:

  • Profile Image

    Answered by ItalyTech on September 01, 2012 at 06:17 AM

    Hi and thanks for contacting us. Your email address was in our bounce list. I've already removed. See the log below for further assistance on what have caused this.

    info@arenahosting.info is IN the bounce list

    Reason(s) : 5.4.7 - Delivery expired (message too old) 'DNS Soft Error looking up arena= hosting.info (MX) while asking recursive_nameserver1.parent. Error was: una= ble to reach nameserver on any valid IP'
    I've just tested your form and I received email autoresponder. Please test your form and let us know if you receive email notification. Hope this helps. Alessandro