WHY EMAILS ARE NOT BEEN SENT?

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    miguelhdezs
    Asked on September 21, 2017 at 06:06 PM

    PLEASE IS USRGEN, NO NOTIFICATION EMAILS ARE BEEN SEND BY JOTFORM


    IS URGENT!

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    Kevin_G
    Answered on September 21, 2017 at 09:21 PM

    I have just checked your email history and I can see all the emails show as sent, but there are some emails with a value as recipient that does not seem like an email address, instead it seems like it's a prefix: 

    May you please try removing such value from the recipients list and test your emails again? 

    Let us know if removing such value helps.