Getting Square Payment Error on Test Mode

  • joeykiker
    Asked on September 21, 2017 at 6:08 PM

    Just wanted to try this from another angle. We also use Square when we set up in remote locations to take payments. I tried the Square payment integration, which set up fine and accepted our login and password. I set up the Square in the Test mode and received the following error: Getting Square Payment Error on Test Mode Image 1 Screenshot 20


    So if there is an error in both Authorize.net and Square is there an issue with the way I'm building the forms or is this a Gateway error in JotForm?? We have been receiving complaints every day for the last week for not having our online registrations and payments on our website! We need help, please!

  • Elton Support Team Lead
    Replied on September 21, 2017 at 6:25 PM

    I could not reproduce this problem. The form submits properly when testing on test mode.

    Getting Square Payment Error on Test Mode Image 1 Screenshot 30

    Getting Square Payment Error on Test Mode Image 2 Screenshot 41

    You can try my test form: https://form.jotform.me/726374585524

    I suggest to please re-connect your Square payment field then use the provided test cards from Square here https://docs.connect.squareup.com/articles/using-sandbox.