Unable to receive reset email notification

  • pc
    Asked on September 21, 2017 at 11:23 PM

    I have request to reset my password 3x.  I am not receiving any responses from Jotform.  Is this related to the email issue?

    And no, there is nothing in the spam file.

    Please advise

  • Elton Support Team Lead
    Replied on September 22, 2017 at 2:08 AM

    We have replied to your other threads. Please check them.

    https://www.jotform.com/answers/1254489

    https://www.jotform.com/answers/1254485