Why we are not receiving submission emails?

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    Asked on September 22, 2017 at 12:53 AM

    My form is unable to send auto res ponders or email notifications. The emails are not in the bounce list however the problem is there. This problem arises time to time therefore it needs a permanent solution. the more alarming thing for me is that the form works fine and one fine morning the problem arises. i am a premium user therefore need a premium timely support to resolve the issue. the form name is "inquiry submission for v1.0"

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    Answered on September 22, 2017 at 02:51 AM

    We're sorry for this inconvenience. We had a certain delay in email delivering recently. Your emails are not lost and they will arrive.

    I tested by adding my email as a second recipient and as an autoresponder email and both were received instantly. 

    Could you please check and confirm if the issue persists on your side?

    Thank you!

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    Answered on September 23, 2017 at 03:43 PM
    Issue has been killed