Can I upgrade a free account to educational account?

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    mmakinen
    Asked on September 22, 2017 at 04:10 AM

    Hi,

    I have been happy to use JotForm free account, but now it would be reasonable to upgrade.

    As I am working at University, I wonder if there is a way to copy my pre-existing data and forms to new account eligible for educational pricing, or alternatively, is there a way to directly upgrade to educational pricing?

    Kind Regards,

    Markus

  • Profile Image
    Mike_G
    Answered on September 22, 2017 at 04:38 AM

    We are glad to know that you are happy with Jotform and we appreciate that you consider upgrading your account.

    With regards to transferring your forms and its data to your other account, we will be glad to help you with that. Just let us know the following details:

    1. Forms that need to be transferred

    2. Username of the recipient account

    Please note that when a form is transferred, custom URL that still has the old username will no longer work. Updating the custom URL with the new username should, however, fix the issue. — How-to-create-a-Custom-URL-of-a-form

    If you want to know if your account is eligible for the educational discount that we offer, I suggest you submit the application form that can be found on this website— https://www.jotform.com/education/pricing/

    You will receive an email once your application is approved.

    If you have other questions or concerns, please feel free to contact us again anytime.