Google Drive Integration: Update the submission PDF when user edits his submission

  • Profile Image
    internhongkong
    Asked on September 22, 2017 at 05:13 AM

    Hi Jotform,

    this is great function. but i am wondering if the admin got another notification when the user submit their edit? it seems it did not to me. did i miss out any steps?



    This is a re-post of a comment on How to Let Users Update Their Form Submissions at a Later Date

  • Profile Image
    Sabbir
    Answered on September 22, 2017 at 05:26 AM

    Hello,

    You can get notification once a submission is being edited.

    Please go to your Email Settings in your Form Builder Panel.

    Refer to this image:

    It should be selected to Yes by default. If not, change it to Yes.

    Hope this will work for you. Let us know if you need any further assistance.

    Thanks.

  • Profile Image
    internhongkong
    Answered on September 22, 2017 at 05:55 AM

    Hi Sabbir, 

    Thanks for the swift advise! It works. Thanks! One more question - it seems that everytime my user makes a new edit, the full set of documents (both edited and without edit) will turn up in my synced google drive. Is it possible that only the replaced documents will be uploaded/show up?

  • Profile Image
    Sabbir
    Answered on September 22, 2017 at 06:05 AM

    Hello,

    Since you have connected your Jotform with your google drive, every time an edit makes to a submission, it should automatically updated to your google drive. But It shouldn't be updating the submission along side keeping the original one intact.

    Please can you send us a scenario or a screenshot of your submission in your google drive where both of your original and edited submission stays after you edit a submission?

    Thanks.

  • Profile Image
    internhongkong
    Answered on September 22, 2017 at 06:43 AM
    Hi Sabbir,
    Sure. Please see the attached PNG. This is a testing i did - one at 4:30 pm
    and another at 4:32 pm. For the latter, i made one edit (see the two pdf).
    Thanks,
    *Sau Yi, FUNG*
    *Programme Manager | The Intern Group (HK & SH)*
    Direct.: +852 63511108 (office: Mon-Fri 9:30am-6:30pm)
    Email: hongkong.team@theinterngroup.com
    Skype iD: internhongkong
    Office: Suite 02, 17/F, Bonham Circus, 40-44 Bonham Strand, Sheung Wan,
    Hong Kong
    ...
  • Profile Image
    Sabbir
    Answered on September 22, 2017 at 06:53 AM

    Hello,

    If you have an upload field in your form, the form could be resubmitted with the field already filled in on edit mode.

    You can use conditional logic to remove or disable that field on edit mode.

    Let me know if you need further assistance.

    Thanks.

  • Profile Image
    internhongkong
    Answered on September 26, 2017 at 12:43 AM
    Hi Sabbir,
    I understand - allow me to clarify that i wish those fields/documents, that
    are correctly inputted by the users (and does not require edit), do not
    duplicate in the edit submission. I would only want the edited
    field/documents to reach my drive. Would that be feasible from tech side
    point of view?
    Best,
    *Sau Yi, FUNG*
    *Programme Manager | The Intern Group (HK & SH)*
    Direct.: +852 63511108 (office: Mon-Fri 9:30am-6:30pm)
    Email: hongkong.team@theinterngroup.com
    Skype iD: internhongkong
    Office: Suite 02, 17/F, Bonham Circus, 40-44 Bonham Strand, Sheung Wan,
    Hong Kong
    ...
  • Profile Image
    Nik_C
    Answered on September 26, 2017 at 03:47 AM

    Just to double check and be on the same page, you want when the submission is edited that the PDF file in the Google Drive is replaced with the edited file?

    Because it is currently creating a new file with each edit.

    Please confirm so we can forward this to our backend team for a possible implementation.

    We'll wait for your response.

    Thank you!

  • Profile Image
    internhongkong
    Answered on September 26, 2017 at 04:43 AM
    Hi Nik_C,
    Yes, that is correct. Replacement is the word.
    Thanks,
    *Sau Yi, FUNG*
    *Programme Manager | The Intern Group (HK & SH)*
    Direct.: +852 63511108 (office: Mon-Fri 9:30am-6:30pm)
    Email: hongkong.team@theinterngroup.com
    Skype iD: internhongkong
    Office: Suite 02, 17/F, Bonham Circus, 40-44 Bonham Strand, Sheung Wan,
    Hong Kong
    ...
  • Profile Image
    candy
    Answered on September 26, 2017 at 08:43 AM

    Dear Sau Yi,

    As per your request, I have forwarded a feature request to our software development team in order to consider implementing a feature regarding when a user updates a submission, the submission PDF in the integrated Google Drive Folder should be replaced automatically with the old one instead of being recreated.

    We are going to inform you if the feature will be implemented. 

    Thank you very much for your attention.