- skmbookkeepingAsked on September 22, 2017 at 07:21 AM
I am receiving the error message Login failed - SUSPENDED when I try and access my account. Can you assist at all?
- JotForm SupportSabbirAnswered on September 22, 2017 at 07:34 AM
If you want us to remove the Credit Card information from your form and reactivate your account, please let us know.
- skmbookkeepingAnswered on September 22, 2017 at 07:38 AM
Thanks for your reply, yes please remove it.
- JotForm SupportSabbirAnswered on September 22, 2017 at 07:44 AM
Hello, I have removed the Credit Card portion from your form and reactivated your account.
Please be aware of using sensitive form field to avoid possible account suspension.
Let us know if you need further assistance.