Sending out a different email depending on the booking time provided on the form

  • NUParking
    Asked on September 22, 2017 at 9:18 AM

    When people complete a Jotform they receive an autoresponder thanking them for their submission (with a copy of their submission attached).  One of my Jotforms asks for a booking time to be completed.  I have been asked if Jotform is capable of sending out a different email depending on the booking time provided on the form.  For example, a Jotform completed at 9am for a 9am booking the same day would receive a declined email, all other bookings would receive a successful email.

  • Jan
    Replied on September 22, 2017 at 11:15 AM

    It is possible to use a different autoresponder email depending on the condition. Please check this user guide: How-to-Send-Email-Based-on-User-s-Answer.

    Hope that helps. If you have any questions, let us know. Thank you.