A few months ago out account was suspended, I was curious as to why and how to get it available again.

  • Russell
    Asked on September 22, 2017 at 9:49 AM

    A few months ago out account was suspended, I was curious as to why and how to get it available again.

  • Sabbir
    Replied on September 22, 2017 at 11:00 AM

    Hello,

    I have checked your account and found that you have asked for Credit Card information through one of your forms, which is against our Terms of use.

    If you want us to remove the Credit Card related fields from that form and reactivate your account, let us know.

    Thanks.

  • dwightphillipsauto
    Replied on September 22, 2017 at 11:43 AM
    Yes please, sorry I was not aware of that.
    ...
  • Sabbir
    Replied on September 22, 2017 at 12:37 PM

    Hello,

    Your account has been reactivated already.

    Please be aware of using sensitive form data that may lead to account suspension.

    Let us know if you have any further query.

    Thanks.