Can we change the template of the automatic email sent out after a user submits a response?

  • Profile Image
    Gadcet
    Asked on September 22, 2017 at 10:48 AM

    Hi,

    Is the above possible? and if so how would we go about doing this? Also be able to put our company name in the Subject of the Email?


    Regards,

  • Profile Image
    Jan
    Answered on September 22, 2017 at 12:07 PM

    Yes, you can edit and customize the autoresponder email. Here's how:

    1. In the Form Builder, click "Settings" in the top menu. Go to "Emails" section. Select the autoresponder email and then click the "Edit" button.

    2. In the "Email" tab, you'll see the "Email Subject" and the "Email Content". You can change the Email Subject to your Company Name. In the Email Content, you can customize the message and the layout.

    3. When you are done, click the "Save" button.

    Related guides:
    Setting-up-an-Autoresponder-Email
    Explanation-of-Email-Notification-and-Autoresponder-Settings

    Hope that helps. Thank you.