Will sub-user accounts share the limits of the main account?

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    Asked on September 22, 2017 at 12:34 PM

    I notice that my created subuser accounts don't seem to get the unlimited number of submissions or the total submissions limit associated with the main account.


    I have a few subusers, but why is their account limited? Don't the subuser accounts share the total monthly submissions limits?

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    Answered on September 22, 2017 at 01:25 PM

    It doesn't work like that, sub-users will not share the main account's limits. They have their own limits based on the plan they are on.

    You can share the forms created on the main account to sub-user and then that(those) form(s) will have the limits of the main account since it(they) was(were) created under it.

    Hope this makes sense.

    Let us know if you have any further questions.