Forms are no longer submitted bij email

  • Profile Image
    wijncollectief
    Asked on September 02, 2012 at 02:42 AM

     

    Dear,

     

    My forms used to be sent by email but are no longer received in my mailbox. Also not found in spam. Could you pls check what happens to the mails?

    Higly appreciated!

    Regards

    Olaf Bosman

     

    NB: Find the link to the form below. The pagelink can be clicked from the page www.wijncollectief.nl.

     

  • Profile Image
    ItalyTech
    Answered on September 02, 2012 at 03:27 AM

    Hi Olaf and thanks for contacting us.

    This is our log mail: 

    /var/log/mail.log:Aug 30 11:03:29 monk sm-mta[22439]: q7UF3Mr7022436: to=<info@wijncollectief.nl>, ctladdr=<noreply@jotform.com> (1005/1006), delay=00:00:07, xdelay=00:00:07, mailer=esmtp, pri=121161, relay=a.virusscan02.hostingxs.nl. [213.207.93.204], dsn=2.0.0, stat=Sent (q7UF3Mg2006173 Message accepted for delivery) According to our log, the emails were sent succesfully to the email address info@wijncollectief.nl. I may suggest you to white list the following IP address on your mail provider side:

    174.34.57.214

    174.34.57.216

    174.34.57.218

    174.34.57.219

    208.117.50.251

    Let us know if this solve your problem. Thanks. Alessandro