Form is not submitting, submit button just hangs

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    Craig Nusinov
    Asked on September 22, 2017 at 01:37 PM

    Hi -

    I tested this form a few days ago, and it was working fine.  Now, for whatever reason, when I fill the form out and submit, it is just hanging and will not submit.

    Please help, thank you very much!

    Craig

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    Kevin_G
    Answered on September 22, 2017 at 01:58 PM

    I just checked the direct link to your form and noticed it works fine. I would recommend you to please embed your form using the iFrame code, please find the steps to get the code here: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    You may need to remove the JavaScript part in order to avoid conflicts with the existing script on your form so you may also embed the iFrame code only, please also make sure to change the height value and set the scrolling attribute to yes, example: 

    <iframe

            id="JotFormIFrame"

            onload="window.parent.scrollTo(0,0)"

            allowtransparency="true"

            src="https://form.jotform.com/23456789"

            frameborder="0"

            style="width:100%;

            height: 8815px;

            border:none;"

            scrolling="yes">

          </iframe>

    I hope this helps.