Not receiving PayPal payment submissions

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    arushing
    Asked on September 22, 2017 at 05:05 PM

    The form is not emailing me submissions and I have had several people say that they paid and I am not receiving the money or the submission info.

    Please help!

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    Mike
    Answered on September 22, 2017 at 07:21 PM

    The submit button will not work when the amount input contains a dollar $ sign.

    Please remove the $ sign from the suggested amount, and also make sure that you use a correct PayPal Account.

    Then, you can ask someone to test the form with a small payment (e.g. 1.00 USD) to make sure that everything is working properly.