Video Submission

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    miyoshi9211
    Asked on September 22, 2017 at 09:26 PM

    I would like to allow my recipients to be able to upload a 30 second to 1:30 video. I even upgraded to Bronze level in order to support this. But it still doesn't allow my recipients to do so.

    Please advise.

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    John_Benson
    Answered on September 23, 2017 at 12:33 AM

    Unfortunately, there's no way for the Upload File field to detect how long or duration is the video.

    May I know if you encounter any error? If yes, please provide a screenshot of the issue so we can assist you properly. Here's a guide on how to post an image here in JotForm: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum