- JanAsked on September 23, 2017 at 03:42 AM
Yesterday i tried to disable a form by date and time.
I filled in disable by date/time : 22-09-2017 at 23:59 hour
This morning at 4 a clock in the night the form was still enabled!
Is the disable function working on local time or do i have to recalculate the time to your time? What is the timedifference then?
Now i had to go out of bed en diabled the form manually!
I hope you can explain what i did wrong.
- JotForm SupportliyamAnswered on September 23, 2017 at 10:28 AM
The disable by date and time feature, other than the server's date, is also dependent on the time zone settings on the account.
So first, what you need to do is check your account's time zone settings to see if you have the correct for your location. You can follow this link: https://www.jotform.com/myaccount/settings
Once you have the correct time zone settings, and if the problem persists (form fails to disable on the scheduled date), please let us know.