Receiving "Multiple submissions are not allowed" error when submitting form

  • Profile Image
    Forkncranes
    Asked on September 23, 2017 at 06:42 AM

    I am getting the message "sorry only 1 form is allowed, Multiple submissions are not allowed" 


    What am I doing wrong - where can this be corrected.


    Eddie

  • Profile Image
    Mike_G
    Answered on September 23, 2017 at 09:15 AM

    Is this the error that you are getting when you try to submit your form?

    The error message is associated with the following settings in your form.

    Here are the guides that explain the settings in the screenshot above.

    How-to-Set-Unique-Submissions-on-a-Form

    How-to-set-Form-Limits-Based-on-a-Unique-Question

    Both settings are mainly used to prevent duplicate or multiple submission from the same respondents in a form.

    I have checked these settings on the only form in your account and I see that both are set to "No Check". I can only assume that you've already figured it out. Otherwise, please let us know so we can help you further.