Receiving "Multiple submissions are not allowed" error when submitting form

  • Forkncranes
    Asked on September 23, 2017 at 6:42 AM

    I am getting the message "sorry only 1 form is allowed, Multiple submissions are not allowed" 


    What am I doing wrong - where can this be corrected.


    Eddie

  • Mike_G JotForm Support
    Replied on September 23, 2017 at 9:15 AM

    Is this the error that you are getting when you try to submit your form?

    Receiving Multiple submissions are not allowed error when submitting form Image 1 Screenshot 30

    The error message is associated with the following settings in your form.

    Receiving Multiple submissions are not allowed error when submitting form Image 2 Screenshot 41

    Here are the guides that explain the settings in the screenshot above.

    How-to-Set-Unique-Submissions-on-a-Form

    How-to-set-Form-Limits-Based-on-a-Unique-Question

    Both settings are mainly used to prevent duplicate or multiple submission from the same respondents in a form.

    I have checked these settings on the only form in your account and I see that both are set to "No Check". I can only assume that you've already figured it out. Otherwise, please let us know so we can help you further.