Why my account is suspended?

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    drfrafiq 
    Asked on September 23, 2017 at 10:16 AM

    can u please correct this and if payment needs updating will do..

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    Sabbir
    Answered on September 23, 2017 at 10:22 AM

    Hello,

    I checked your account and found that your account has been suspended due to asking user's Social Security Number, Driver's License which is against our Terms of use.

    If you want us to remove those fields from your form and activate your account, let us know.

    Thanks.

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    drfrafiq
    Answered on September 23, 2017 at 11:43 AM
    I will remove asap
    Sent from my iPhone
    ...
  • Profile Image
    drfrafiq
    Answered on September 23, 2017 at 11:43 AM
    Please reactivate my account asap
    Sent from my iPhone
    ...
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    Sabbir
    Answered on September 23, 2017 at 12:01 PM

    I reactivated your account. Remove those sensitive fields ASAP or your account will be suspended again.

    Please check and let us know if there is any further issue.

    Thanks.

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    drfrafiq
    Answered on September 23, 2017 at 12:43 PM
    None of my forms are there?????
    Sent from my iPhone
    ...
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    drfrafiq
    Answered on September 23, 2017 at 12:43 PM
    I need my submissions please!
    Sent from my iPhone
    ...
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    Sabbir
    Answered on September 23, 2017 at 01:07 PM

    I can see all your forms are there and your submissions too.

    Please clear your browser cache and check again

    Thanks.