-
subwaycrAsked on September 23, 2017 at 3:39 PM
Hello.
I'm having problems with my form when I want to upload a document.
I received the same message each time, but I don't know how can I solve the issue.
Thanks for your reply.Page URL: https://form.jotform.co/72656485717873 -
Support_Management Jotform SupportReplied on September 23, 2017 at 5:42 PM
Can you please answer the following so we can run some tests?
1. How many concurrent files are you trying to upload when you see that error?
2. What's the file sizes of the files you're uploading?
3. What file types are you uploading?
Your answers to these questions will help us because when I did a test submission to your form 72656485717873 (please ignore it), it worked as expected.