- rwaldenjrAsked on September 23, 2017 at 05:26 PM
I'm trying to use the "All States and Cities" widget to standardize address field input. However, I notice that none of the 6 major cities in Ohio are included in the thousands of cities shown for Ohio! (Not sure how that's possible, from whatever database you use!?! But, its likely that other major U.S. cities are missing too!?!)
How can we get your database updated so its more accurate and up-to-date?
- JotForm SupportBDAVIDAnswered on September 23, 2017 at 08:45 PM
Could you let us know which cities are missing?
- rwaldenjrAnswered on September 24, 2017 at 02:34 AM
Here's a list of the six largest Cities in Ohio, none of which appear to be included in the widget. However, I made a random check of various large cities in the region. And, the only one I could find in the widget's drop-down list of Cities field is "Chicago". And, I suspect there are a lot more missing cities! Its almost as if your list was created by non-American programmers, because these fourteen names (below) are major American cities that should be widely know. With thousands of locations in your list and major cities aren't included, I'd say you guys need a better location database! Please keep me informed when this problem is resolved.
- JotForm SupportNik_CAnswered on September 24, 2017 at 03:19 AM
Thank you for getting back to us and providing the information. I will forward this to our backend team for a possible fix.
We'll inform you further through this thread.