Form does not display on Firefox

  • Profile Image
    pprice
    Asked on September 23, 2017 at 08:39 PM

    Dear Jotform,

    My contact form displays on Safari but not on Firefox. (It did display on Firefox a week ago when I last checked). Firefox version 55.0.3.

    This affects two sites:

    http://www.uzbekjourneys.com/p/contact.html

    http://www.steppejourneys.com/p/contact.html

    This may also be the case with other browers but I don't have them loaded.

  • Profile Image
    BDAVID
    Answered on September 23, 2017 at 09:54 PM

    I just checked your forms, and they both show up using Firefox browser:

    Can you please check if there is any addon in your Firefox browser that may be blocking the form?

  • Profile Image
    pprice
    Answered on September 23, 2017 at 10:01 PM

    Dear BDavid,

    That was it!

    I disabled the Contexto Reverso translate add-on and now I can view the forms in Firefox.

    I really appreciate your prompt and helpful reply.

    Many thanks, penelope